News & Events

Is there an easy way to Customer Centricity? 6 Golden Rules

In this webinar, Iain Lambert, Director at CXS will cover 6 rules for driving customer centricity in a Q&A session with Adam Dorrell, CEO of CustomerGauge and Dominic John, Managing Partner at Customer Alignment. 

Becoming truly customer centric is something many organisations aspire to but it isn’t easy and is a journey that requires commitment and sponsorship. This webinar will provide guidance and examples of where these three companies have worked with organisations to Diagnose, Design & Deliver customer centric programmes that delight customers. Using a combination of insightful consulting and intuitive, affordable tools you will hear how and where your journey to customer centricity can start.



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